Last Updated: 9/25/2023
Welcome to the website of FoxPoint Web Design LLC. We appreciate your interest in our services and your visit to our online platform. We recognize the significance of protecting your personal data and are committed to safeguarding your privacy when you interact with us, both online and offline.
Your privacy is not just a legal obligation for us; it is a part of our commitment to provide you with the best possible service. We are dedicated to being transparent, responsible, and respectful in the management of your personal information.
FoxPoint Web Design LLC (“the Company,” “we,” “us,” or “our”) is a Limited Liability Company registered in Florida, United States.
Physical and Mailing Address:
FoxPoint Web Design
255 S Orange Avenue
Suite 104 #1939
Orlando, FL 32801
What Is Included
- Website: The policy applies to your use of our primary website and any subdomains or affiliated websites that we control and operate.
- Customer Service Interactions: This includes any data collected through customer service channels, whether digital or offline, as long as the interaction is initiated through our website or associated platforms.
What Is Excluded
- Third-Party Websites: This policy does not extend to external websites, applications, or platforms that you may access through links on our website. We are not responsible for the privacy practices or content of these third-party services.
Updates and Modifications
What Information We Collect
In the course of providing our services, FoxPoint Web Design LLC may collect various types of information to offer you a seamless and personalized experience. The information collected can be categorized into personally identifiable information (PII) and non-personally identifiable information (non-PII). Below, we outline the different categories of information, how they are collected, and the purpose behind collecting them.
Personally Identifiable Information (PII)
- Name: We may collect your first and last names when you fill out forms, register for an account, or engage with our customer service.
- Email Address: Your email address may be collected when you sign up for newsletters, request information, or use our contact forms.
- Phone Number: When you provide your phone number for contact, inquiries, or service-related processes, we collect and store this information securely.
- IP Address: We capture your IP address automatically as part of the data exchange that happens when you visit our website.
Non-Personally Identifiable Information (Non-PII)
- Usage Data: This includes information such as the pages you visit on our website, the time you spend on those pages, the actions you take, and other patterns related to your behavior on the site. This data is collected through Google Analytics.
- Device Information: We may collect information about the device you use to access our services, including the type of device, operating system, and browser.
- Location Information: While we do not collect precise geolocation data, we may gather general information about the city or country from which you are accessing our website.
Special Categories of Information
- Forms: Any information you voluntarily provide through forms, including but not limited to feedback forms, surveys, and registration forms, is collected and stored securely.
How Information Is Collected
- Direct Interactions: Information may be collected directly when you manually input data into forms, speak to our customer service, or participate in surveys.
- Automated Methods: Tools like cookies and Google Analytics collect data automatically as you navigate our website. For more details, please refer to our Cookies Policy.
Purpose of Collection
- To Provide Services: The primary purpose of collecting your information is to provide and improve our services, including customer support and website maintenance.
- Marketing: If you opt-in, your information may be used for sending you newsletters and promotional materials.
- Analytics: Non-PII is extensively used for analytics to understand user behavior, which helps us improve our services.
Consent and Opt-Out
By using our services, you implicitly consent to the collection of the information as described above. If you wish to opt-out of data collection or update any personal information, you can do so by contacting us through the channels listed in this policy.
How We Collect Information
We collect data through various methods, which include but are not limited to:
- Online forms you fill out on our website.
- Automatic data collection tools like Google Analytics.
How We Use Your Information
Purpose of Data Collection
We use your information for the following purposes:
- To send you email newsletters containing updates, offers, or other relevant information.
- To improve customer service by understanding your needs and providing targeted assistance.
- To analyze website traffic and understand user behavior, thus improving your overall experience on our site.
Information Shared With Third Parties
We may share some of your information with third parties for different purposes:
- For managing customer relationships through our CRM system.
- For analysis and reporting using tools such as Google Analytics.
Consent and Agreement
Data Storage and Security Measures
We prioritize the security of your data and implement various measures to protect it:
- We use secure cloud service providers to store your data.
- Encryption techniques and password-protected access are used to safeguard your information.
- We only retain your data for a period of one year unless otherwise stated.
Users have the right to request the transfer of their data to another service or platform if they so wish.
Your Rights and Choices
You have several rights and choices with regard to your data:
- You can opt out of certain data collection activities.
- Although it is not our preferred method of communication for privacy matters, you may contact us to resolve concerns.
Cookies and Tracking
This website may link to other websites, including social media platforms. We hold no responsibility for the privacy policies or practices of these third-party sites.
We do not target minors through our services, and we prefer that all data collected be from individuals aged 18 and above.
Legal and Regulatory Compliance
We operate under the jurisdiction of the laws of the United States and take steps to ensure compliance with applicable regulations.
Notifications and Communications